Additional Information

Frequently Asked Questions

Q: Can I register by mail and/or pay by check?
A: Online registration and credit card payment is the only method by which we can process registrations.

Q: Will I receive registration confirmation through the mail?
A: No. When you complete your registration, you should receive immediate confirmation on the screen (with an order number); this will be followed by an email confirmation that contains your tickets. Please follow the link in the email to retrieve your attraction admission tickets. From there, you can print your ticket(s), download them to your Apple Wallet, or select View Tickets to display them on a digital device. You will need to present your ticket to enter.

Q: Will there be more information coming about the conference?
A: Yes, 2–3 weeks before the event, we will email all registered attendees a letter with arrival instructions and helpful details.

Q: How do I get my tickets to the Creation Museum and Ark Encounter?
A: Your registration includes a 3-day pass to the Ark Encounter and Creation Museum and is included in the conference ticket you are emailed. The Bouncer Pass is valid July 19–22.

Q: What is the closest airport to the Ark Encounter/Answers Center?
A: The Greater Cincinnati/N. KY Airport (CVG), located about 10 minutes from the Creation Museum and 45 minutes from Ark Encounter.

Q: Are there any discounts on hotels?
A: Our partner hotels offer special rates to Ark Encounter guests. To receive these rates, please book your hotel at ArkEncounter.com/places-to-stay.

Q: Is there a shuttle from the airport to the museum or the Ark?
A: There are no shuttles provided from the airport or hotels to the Creation Museum or Ark Encounter. If you fly in, you will need to rent a car. Also, check with your hotel to see if they have a shuttle to and from the airport.

Q: Does registration for the conference include meals?
A: Registration does not include meals. Food is available for purchase at the Olive Leaf Café in the Answers Center lobby and Emzara’s Buffet next to the Ark. There may also be other food vendors available.

Q: What if I need to cancel?
A: All sales are final, and there are no refunds except for health reasons. Cancellations requested in writing 60 days prior to the event will be refunded minus a 25% cancellation fee. Refunds requested less than 60 days prior to the event will be refunded minus a 50% cancellation fee.