Imagine this: The perfect volunteer signs up to help with VBS. He’s young and energetic. The kids love him, he’s willing to eat a bug if his team loses, and he said he’ll help demonstrate the dances onstage. He was exactly who you’ve been looking for! Following a great VBS, you ask your new superstar volunteer if you can write his name down for next year. Your heart plummets as he responds with, “I don’t think I’ll be able to help out next year. It wasn’t a good fit for me.” Where did you go wrong? What happened?
Training your team is crucial to a successful VBS.
Failure to properly train your volunteers will likely result in them not returning for the next year. Think about it. If they weren’t prepared and set up for success, they likely didn’t want to repeat the experience. Training your team is crucial to a successful VBS.
Don’t assume that new volunteers know how VBS works. Go over the nuances and logistics of your schedule in detail.
I once made the mistake of throwing two new volunteers into a classroom, assuming they knew how our VBS schedule worked. I thought handing them the printout schedule with class names and signs was enough. It wasn’t. Assume that new volunteers know nothing about how your program runs. Giving too much detail is better than not equipping volunteers properly.
Of course, you will tell your volunteers what areas they are serving in, but take it a step further and train them on the expectations of that role. A written job description for each service area is wonderful for this, but also think about these details:
People like to know what is expected of them. Taking the time to train volunteers on their roles results in happier volunteers.
This should be a required annual training for all volunteers.
We can’t disciple children at VBS properly if they aren’t safe. Your volunteers must know how to keep kids safe.
Train all volunteers on your church’s procedures for leading a child to Christ.
If the ultimate goal of VBS is to see boys and girls become lifelong followers of Christ, are your volunteers equipped to lead a child to Christ and feel confident doing so?
Train all volunteers on your church’s procedures for leading a child to Christ. You never know when a child will be ready to make that step.
Think about all of the things that a volunteer might not know or needs to know about your VBS. That’s what you need to be training them on! From the year’s theme to the rotation schedule, tornado and fire policy, dress-up days, teardown, and everything in between, their training needs to cover all these aspects.
Once you decide on the information your volunteers need, determine how they will receive this training. Perhaps this is an all-volunteer meeting, smaller meetings with individual groups, a training packet, or some combination. Your goal is to make sure all volunteers have received the training material before VBS.
Volunteers are critical to your VBS. You can’t run a VBS all by yourself. You need a team. And not just a group of warm bodies wearing matching VBS T-shirts. You need a team that understands the mission and has been equipped to lead. When you invest in training your volunteers and setting them up for success, your volunteer retention rate goes up.
People want to be a contributing part of a winning team, so don’t neglect training!
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