Additional Information

FAQ

Q: Can I register by mail and/or pay by check?
A: Online registration and credit card payment is the only method by which we can process registrations.

Q: Will I receive registration confirmation through the mail?
A: When you complete your registration, you should receive immediate confirmation on the screen (with an order number); this will be followed by an email confirmation. Be sure to keep your confirmation email for your records.

Q: When and where do I check in?
A: Plan to arrive each day by 8 a.m. The event will start at 9 a.m. When you arrive at the Ark Encounter (1 Ark Encounter Dr., Williamstown, KY 41097) on May 6, make your way to the ticket booth area. Show the Guest Services staff your email confirmation, and they will direct you to the shuttle bus that takes you to the Answers Center. More information about arrival on May 7 will be provided at the event.

Q: How do I get my free Ark Encounter and Creation Museum pass?
A: Your registration includes a three-day Bouncer Pass, good for admission to both attractions for three days. If you desire to visit the Ark Encounter or Creation Museum the day before the Spark at the Ark event, you will need to show your registration confirmation upon arrival. Your Bouncer Pass is valid May 5–10, 2025.

Q: What is the closest airport to the Ark Encounter/Answers Center?
A: The Greater Cincinnati/N. KY Airport (CVG) is located about 10 minutes from the Creation Museum and 45 minutes from Ark Encounter.

Q: Are there any discounts on hotels?
A: Our partner hotels offer special rates to Ark Encounter guests. To receive these rates, please book your hotel at ArkEncounter.com/places-to-stay.

Q: Is there a shuttle from the airport to the museum or the Ark?
A: There are no shuttles provided from the airport or hotels to the Creation Museum or Ark Encounter. If you fly in, you will need to rent a car. Also, you may check with your hotel to see if they have a shuttle to and from the airport.

Q: Does registration for the conference include meals?
A: Registration does not include meals. Both the Creation Museum and Ark Encounter have food vendors where food will be available for purchase.

Q: What if I need to cancel?
A: All sales are final and there are no refunds except for health reasons. Cancellations requested in writing 60 days prior to the event will be refunded, minus a 25% cancellation fee. Refunds requested less than 60 days prior to the event will be refunded, minus a 50% cancellation fee.