Wireless Network Engineer

Open Position at Creation Museum

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Location: Petersburg, KY
Department: Technology

Summary

 Summary: The Answers in Genesis Technology department is currently seeking a Wireless Network Engineer to provide excellent customer service as well as wireless network support including design, configuration, documentation, monitoring and troubleshooting of LAN infrastructures of a multi-location WAN. This position will be responsible for implementing and optimizing wireless network services, functions, and connectivity. Consequently, this position requires superb technical skill displayed in initiative, resourcefulness, and persistence in problem solving & process optimization.


Responsibilities

Design, install, configure, troubleshoot,  support and optimize wireless network hardware and software such as Aruba switches, Extreme Networks access points, Fortinet routers, VLANs, etc.  

Collaborate with Technology managers  & other IT engineers in the planning and implementation of enterprise level technological changes and additions.  

Manage WiFi and LAN networks using LAN/WAN monitoring tools.  

Technical analysis of performance and availability of network. Develop and implement written solutions to remediate problems and increase efficiency.  

Documentation of network diagrams, implementation procedures, Change Control documentation, Standard Operating Procedures, etc.  

Research emerging technological tools for possible use in ministry. 

Collaborate in outsourced and co-sourced enterprise-level IT projects. 

Continually evaluate the effectiveness and efficiency of position’s current responsibility set and improves where necessary. 

Provide level 3 support to IT Help desk. 

And all other duties and responsibilities as assigned by management. 


Requirements

  • Customer service oriented,  dedicated to high customer satisfaction levels
  • Ability to communicate technical issues and concepts to a broad range of technical and non-technical staff with Christ-like kindness and tact 
  • Ability to estimate and meet realistic deadlines, perform under pressure and react quickly to changing  priorities 
  • Most importantly, a proven firmness in their walk with Christ, and a passion for technical skill for the  glory of God
  • Minimum of three years of wireless network support experience.
  • Firm understanding of internetworking topology, infrastructure, hardware and configuration for a segmented, multi-platform enterprise environment. 
  • Experience in setup, configuration, administration, documentation and troubleshooting of network using protocol analyzers, packet sniffers, etc. 
  • Solid understanding of networking concepts, principles and practices including segmentation, VLANs, TCP/IP, subnetting, etc. Familiarity with process driven workflow methodologies such as ITIL and GTD a plus.  
  • Network+, CCNA, or other networking certification a plus.
  • Completion of on-line application
  • Resume
  • Salary Requirements
  • Salvation testimony
  • Creation belief statement
  • Confirmation of your agreement with the AiG Statement of Faith
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