Seasonal - Apprentice

Open Position at Ark Encounter


Location: Williamstown, KY
Department: Attractions Operations


The Seasonal - Apprentice contributes to a positive guest experience for Ark Encounter guests. This is accomplished by being knowledgeable in Ark operation and processes, and in assisting department leadership as they manage day to day operations. This specialist is expected to demonstrate a high level of excellence in professionalism and guest services across the operation. They exemplify the qualities of a servant leader, are a positive role model to others and humbly lead by example with a positive attitude.


  • Support and promote Answers in Genesis, Creation Museum and Ark Encounter mission
  • Model the behavior and culture of an Ark Encounter Team Member
  • Execute exceptional guest service, as outlined in all formalized department training
  • Demonstrated excellence in guest service, ability to problem solve, strong organizational skills, able to maintain safety standards, understanding guest needs, excellent communication skills
  • Assist guests throughout the park
  • Serve all departments by attending to daily operational tasks
  • Attend to daily operational needs and observable service breaks, as directed by or in coordination with department managers and -Service Excellence team coordinators.
  • Promote sales by educating guests on products and references
  • Maintain a safe environment for guests by ensuring walkways are clear of products, boxes, spills or any other potential tripping/slipping hazards
  • Maintain thorough understanding of evacuation protocol
  • Display a servant attitude at all times
  • Other various duties as assigned


  • Strong work ethic
  • Flexible schedule across 7-day week: able to work at least two nights per week
  • Excellent organizational skills and detail oriented
  • Able to work in a fast-paced environment
  • Strong oral and written communication skills along with excellent interpersonal skills
  • Must demonstrate a servant attitude and humble spirit at all times  

Education & Experience

  • Related experience in a specialty retail or service environment that provides the required knowledge
  • Ability to perform the above duties and responsibilities, desired

Items Needed for Possible Employment

  • Completion of on-line application, 
  • Salary Requirements
  • Confirmation of your agreement with Statement of Faith
  • Completion of a Background Check and Pre-Employment Drug Screen
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